For physical products
If for any reason you are not satisfied with your purchase, you may return your book(s), unopened CDs, unopened DVDs, or unopened software, in resalable condition and with the original receipt, within 30 days for a full refund.
Products should be shipped prepaid via a traceable method such as Royal Mail 1st Class or TNT. Please enclose a copy of your original invoice with the item(s), and be sure to include your full name and address on the outside of the package.
For electronic products
We do not offer a refund for eTexts, digital audio, digital videos or other digital goods.
Pearson online subscription purchases
To request a refund for an online subscription please go to your order history and select Return next to your product.
Note: Refund requests must be made within 30 days of purchase.
For guests (non-registered customers)
Please submit your return request using 'Contact Us'