Help for schools

Here you’ll find all the information you need to get started, after placing your order for tutoring.

Within 48 hours of placing your order, a member of our tutoring order onboarding team will be in touch to arrange a mutually convenient time to walk you through the process of getting started. This named individual will remain allocated to you until all your blocks are up and running.

Share information with parents

Want to share more information about our tutoring programme with parents? Download our editable letter template.

Download the letter

Get ready for your first tutoring lesson

Below, we have put together key documents to ensure your tutoring journey with us is as smooth as possible. In order for you to have the most positive tutoring experience, maximise student engagement and gain the best possible results, we have put together a handy implementation guide with our top tips to success.

Tutoring Implementation guide

Before you get started, you'll need to carry out a few simple technical checks to ensure your experience on our tutoring platform, Bramble, is the best it can be. You will also find a step-by-step guide to setting up your tuition in Bramble, along with useful information about what you and your students can expect from each tutoring session and how you can monitor the sessions yourself.

School session detailed guide

Schools session quick guide

Download our technical checklist (PDF | 481KB)

Bramble getting started guide (PDF | 3.6MB)

Bramble quick set-up (PDF | 1.4MB)

Pearson Tutoring: Safeguarding

Below, you will find the Safeguarding Policy for Pearson Tutoring. It is important that you are familiar with this. The Student Code of Conduct is also included within this policy and will help you set expectations with your students. If you have any Safeguarding Concerns, please directly contact ntpsafeguarding@pearson.com and a member of our Safeguarding Team will be in touch as soon as possible. Please report any emergency Safeguarding Concerns to the police immediately.

Download our Safeguarding Policy (PDF | 263KB)

Download our Safeguarding Record of Concern Form

Tips for booking tutoring

See an info-graphic which includes ten tips for setting up Pearson Tutoring for your school. These tips will help you understand the details of the set-up process, so that tutoring can be delivered quickly and smoothly.

Look out for links to useful resources including a teacher walkthrough and the Customer Support Portal.

Download our ten tips (PDF | 112KB)