Contact us
Find out who to contact to ask a question, get help and support or simply place an order.
Free trials, samples and product information
Schools - Free trials and product information
Universities – Free samples and product information
Login, content and technical support
Primary and Secondary technical support
Higher Education technical support
Visit help and support for tips, tricks and common issues or use our 24/7 live-chat service
Accounts, payments and billing
I'm a new customer
If you are a new customer and would like to trade with Pearson, please fill out our application form.
I need to pay an invoice
I need a copy of an invoice or statement
Refunds, returns and subscription cancellations
Return an order
If you would like to make a return, please complete our returns form and send your order back to us. It can take up to 6 weeks for your return to be processed.
Our returns policy:
Schools, HE Institutions and Trade - 12 months from date of purchase
Individuals - 30 days from date of purchase
School digital subscriptions
Manage your subscriptions
Call us: 03301 289 126
Opening times 8am - 5pm
Call cost is same rate as standard landline numbers